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POWER REQUIREMENTS: INFORMATION FOR BANKSIA GROVE HOME OWNERS
The network termination unit that FUZEconnect installs in homes to deliver phone, internet and television services is a sophisticated electronic device. Our equipment requires a stable electrical supply derived from mains power to give you access to the services that you need. ELECTRICITY SUPPLYWhile many of us take the supply of electricity to the home for granted, some homes are affected by issues related to power. The areas of concern are:
Should your home fall into this category, your FUZEconnect services may be adversely affected. WHAT YOU CAN DO ...
Where you have been made aware that electrical/electronic appliances in your home may not be operating reliably or efficiently, or if FUZEconnect recommends that you take steps to have your residence checked, you should:
FUZEconnect do not make this recommendation lightly. Should we suggest that you take steps to verify the electrical integrity, we do so on the basis that you may be either at risk of damaging electrical/electronic appliances within your residence or damaging the network termination unit – for which you are responsible. HOW CAN FUZEconnect HELP?
FUZEconnect have a battery backup unit available for the network termination unit. The aim of this device is to maintain power to the unit in the event of an interruption to the mains power supply. Depending upon the type of telephone handset that you have in your house, you may be able to make phone calls during an electrical blackout. The battery backup unit may also have the effect of ‘filtering’ or ‘stabilising’ the mains voltage to the network termination unit, to some degree. Click here or call the FUZEconnect Helpdesk on 1300 881 917 for further information on the battery backup unit. |